This page provides information on the status of Tekion’s products and services. Here, you’ll find updates on system performance, scheduled maintenance, and any service interruptions—planned or unplanned.
Resolved -
The Tekion ARC Retail Application Issue for Tax and Fees has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.
Jul 30, 14:57 UTC
Identified -
Tekion is currently aware of an issue affecting tax and fee calculations for some dealers. Our Engineering team is actively working on a resolution. The estimated time to resolution is 60 minutes.
We appreciate your patience and will provide further updates as soon as they are available.
Jul 30, 14:32 UTC
Resolved -
The issue impacting the ARC Service applications resulting in some latency and slowness concerns has been Resolved. If you experience any additional related issues please contact Tekion Support. Engineering will continue to monitor. Thank you for your patience and understanding.
Jul 29, 22:32 UTC
Investigating -
Tekion is Investigating an issue impacting the ARC Service and Parts applications, resulting in some latency and slowness concerns. The Tekion Engineering team is actively working to fully address the issue and resolution. We will provide an update as more information is available.
Jul 29, 21:21 UTC